CANCELLATION FEES
WEB RATE
- No Show and/or cancellation within 24 hours before arrival: 100% corresponding to the total reservation; in high season (Christmas, February, Easter, August and Bank Holidays or Long Week-ends) 5 days in advance before arrival.
PACKAGES THAT INCLUDE FORFAITS
- No Show and / or cancellation 5 days before arrival: 100% corresponding to the total of the reservation
NON-REFUNDABLE RATE
Discounted rate that requires a non-refundable prepayment of 100% of the total reservation. No modifications or cancellations are allowed.
GENERAL CONDITIONS:
Prices valid except typographical mistakes.
Hotel Roc Meler reserves the right to correct any discrepancy when the system calculate the rate. In this case, we will notify the correct rate to the customer, as soon as possible. The customer can accept the change or cancel the reservation without charge.
Pets are not allowed in the hotel.
Ski packages with ski pass included: By default, the first day of skiing will be the day after the entry and if you want to change it you should contact the hotel: info@hotelrocmeler.com
There is also the option of ski insurance that covers expenses caused by accidents on the slopes and loss of ski pass, its price is 5,50 euros per person per day. In case you are interested in hiring it, please contact the Hotel and provide the name of each skier and his/her date of birth.
TOURIST TAX:
The price of the reservation does not include the tourist tax of 2,09€ per person per day (maximum 7 days) for people over 16 years old, to be paid directly at the hotel reception on the day of arrival